As the train in which I
was travelling to office this morning crossed Fort Station, a visually
challenged lady came very close to me and said “can you help me to the bus
stand near the subway? I want to board a bus from there.” As she said this, the train was moving over
the subway and I said “Madam, you should have got down at the Fort
station. However, I will take you to the
nearest bus stop.”
“Are you new to the
route?” she asked.
I didn’t understand why
she asked me so and I said, “the next station is Beach and we will detrain and
enquire and I will ensure that you board the bus.”
I was very surprised to
see the lady turn to the side of the platform, as the train neared the
station. I helped her get down and asked
her again, “do you want to board the bus at the High Court bus stand?”
She said “oh that is on
the other side. I want to go to Stanley
Hospital. Take me to this side” pointing
to the main gate. Only then I realized
that there was another gate to the station and helped her out.
(I take the
‘Tambaram-Beach’ train to work every day and ‘Beach’ station is the
terminus. There are two entrances to the
station, one main gate and another at the rear side. I usually board the last compartment, take
the stairs and get out of the rear gate, as it is closer to my office.)
As we got out of the
station, I stopped looking for someone to guide me to the bus stop near the
subway. The lady, freeing her hand,
which I was holding till then, said “turn to the right and take me to the subway
over there. I can go the bus stop
myself.” I was stunned. There was in fact a pedestrian subway very
close to the entrance and I have never noticed it.
To me a subway is a
road passing under a train track and since there was one a mile away, I was
planning to take the lady there.
She is not the one who
is visually challenged. I am the one.
Yes, Great Learnings - Mahali.
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